Delivery & Returns

FREE DELIVERY: Priority tracked DHL, Parcelforce, DPD or FEDEX. Items despatched within 2 working days.

RETURNS: Coats can be returned for an exchange or refund if found to be not waterproof** (even if worn) within 40 days of purchase (60 days if purchased in December). 

RETURNS OR EXCHANGES: please send to the following address using a POST OFFICE (OR SIMILAR) SIGNED FOR SERVICE AND KEEP YOUR RECEIPT OF POSTAGE*:

Send to: Longcoats and Stovefitter's, Glan Afon (The Chapel), Chapel Street, Mochdre, Conwy LL28 5BB

PLEASE ADD A NOTE WITH YOUR NAME, ADDRESS AND ORDER NUMBER.

*May be required if an item does not reach us.

**Coat must be in good condition, undamaged.